WINDWALKER’S PERFORMANCE RECOGNITION AWARD PROGRAM
Established in January 2018, this program allows Windwalker to recognize exemplary service by corporate personnel and to provide protocols for the presentation of awards and related recognition for such service. Importantly, we acknowledge that in order to meet our yearly corporate goals and objectives, it is through the professional efforts of Team Windwalker – its employees, supervisors, program managers, executives, and corporate clients – that we achieve our purpose of getting our customers READY – ready to grow, ready to thrive, and ready for what’s next.
2021 Recipients
Richard Tombello
Mr. Tombello received a Letter of Recognition for his attention to detail, calm demeanor, and quick action of notification.
On Saturday, January 22nd at approximately 0200, Officer Richard Tombello notified his account manager, Robert Cruz, about a critical seawater pump alarm notification. This alarm, generated by the Metasys system, monitors all vital wet lab settings. A seawater pump failure could disrupt sensitive experiments and conceivably end years of experimentation and data if Officer Tombello did not take immediate direct action.
After assessing and reviewing the situation with Project Manager Robert Cruz, Officer Tombello contacted the facilities manager Russ Ahlgren to begin recalling maintenance workers to address the problem. During this time, with the seawater pump out of service, the issue became so severe that the water troughs that provide the cooling water ran empty. Maintenance arrived at approximately 0400 and initiated corrective action.
John Walton
Mr. Walton received a Letter of Recognition for his outstanding professionalism and dedication at The Department of Transportation Volpe Center contract. While conducting a routine patrol at The Department of Transportation Volpe Center, Mr. Walton discovered a severe water leak, putting thousands of dollars of machinery as well as human safety at risk. Mr. Walton expediently and calmly notified the First Sergeant, and effectively diverted water away from costly simulation equipment while awaiting a technician to fix the leak.
2020 Recipients
Lina Eid
Lina has achieved an Award for Exceptional Service for her dedication and professionalism as a Senior Instructional Systems Designer (ISD) at the United States Postal Inspection Service (USIPIS) Career Development Unit (CDU) contract in Potomac, MD. Management at the USPIS CDU have commended Lina for utilizing a broad range of technology tools to create the highest quality products and services. Awarded November 17, 2020.
Quan Ngo
Quan has achieved an Award for Exceptional Service for his dedication and professional services across a number of Windwalker projects and contracts. Quan routinely goes above and beyond for Windwalker’s clients and his coworkers, specifically with his ability to devise solutions for last-minute problems out of thin air. Awarded November 17, 2020.
Robin Grace
Robin (top right) has attained a Letter of Recognition for her outstanding leadership on our Massachusetts Department of Transportation (MassDOT) Aeronautics: Drone Operations Program Development contract in Massachusetts. MassDOT leadership has specifically cited Robin’s professionalism and ability to lead. During a Client Satisfaction Survey, the client stated that they believe our team to be “the best in the business,” and as Program Manager, Robin’s fingerprints are all over the work our team puts out. While we could not congratulate Robin in person, we were able to take a screenshot of the team applauding Robin’s contributions. Awarded November 17, 2020.
Mario Radao
Mario attained a Certificate of Commendation for his outstanding professionalism and dedication at the U.S. Department of Transportation Volpe Center. Since the beginning of the COVID-19 pandemic, Mario has fulfilled his duties and responsibilities with 100% attendance. The program manager and assistant program manager consider Mario the most reliable security officer. Both also often call on Mario to help train new hires. This is a natural decision, given Mario’s vast experience as a security officer at the U.S. Department of Transportation Volpe Center for over 25 years. Awarded August 31, 2020.
Ralph Jean
Ralph has achieved Certificate of Commendation for his outstanding leadership at the Greater Boston Food Bank. During this unique and unprecedented time, Ralph worked beyond his scheduled shifts over a dozen times at the request of senior executives at the Greater Boston Food Bank. In addition to his exemplary attendance record, he took it upon himself to train two new security officers. Team members appreciate the leadership role that Ralph demonstrates every day. Awarded August 31, 2020.
Timothy Wright
Tim attained a Certificate of Commendation for his contributions towards our Naval Surface Warfare Center contract in Philadelphia, Pennsylvania. In addition to fulfilling his duties and responsibilities with 100% attendance, Tim has consistently arrived for work at 4:30 in the morning - 4 hours before his scheduled start time! And, on multiple occasions, he has stayed 4 hours past his shift’s regular end time. Furthermore, Tim has done all this while simultaneously serving as a Staff Sergeant in the Pennsylvania Army National Guard. Awarded August 31, 2020.
Fedner Simon
Fedner attained a Certificate of Commendation for his outstanding professionalism and dedication at the Greater Boston Food Bank. Since the beginning of the COVID-19 pandemic, Fedner has fulfilled his duties and responsibilities with 100% attendance. And since he started working on this contract approximately two years ago, Fedner has not once called out of a single shift! The pandemic has forced us to be creative with how we recognize our excellent employees. As a result of this, the image on the left displays a screenshot from our virtual award presentation. Awarded August 31, 2020.
2019 RECIPIENTS
Ralph Jean
Ralph attained a Letter of Recognition for his outstanding professionalism and dedication at the Greater Boston Food Bank. There was a challenging and severe problem with the refrigeration system at the Greater Boston Food Bank, which was putting thousands of dollars of food at risk. In the face of this, Ralph continued to work beyond his scheduled shift to provide security coverage while technicians worked to find the problem, which was eventually identified and fixed. Thanks to his dedication and professionalism, Windwalker was commended by the Senior Director of Building and Facilities. Awarded October 24, 2019.
DeShawn Middleton
DeShawn has achieved an Award for Exceptional Service for her outstanding leadership on our Department of Education Chief Privacy Office contract in Washington, DC. When we found ourselves without a Project Manager for the Department of Education CPO contract, DeShawn stepped up as acting onsite PM. At one point, she was juggling the work of four employees in addition to managing the rest of the team. DeShaw has handled the many challenges of this contract with steadfast professionalism. Awarded August 27, 2019.
Benjamin Cho
Ben has achieved an Award for Exceptional Service for his outstanding leadership and continued work on our Department of Education Chief Privacy Office contract in Washington, DC. Ben exceeded expectations by going above and beyond to ensure that the client’s needs were met when a coworker’s health issues required him to work extra hours. He displayed extraordinary commitment to the ED CPO contract, his federal colleagues, and to Windwalker. Awarded August 27, 2019.
Alexandra Wilcox
Alex has achieved an Award for Exceptional Service for her tireless effort on various contracts and internal projects with Windwalker Group’s training practice. Many of the courses she has developed have been met with high praise from clients, and have even resulted in clients requesting Windwalker’s services on additional projects for them. Alex is a proactive, efficient, creative, and incredibly talented team player. Awarded August 26, 2019.
Dawn Wetherbee
Dawn has achieved an Award for Exceptional Service for her outstanding leadership on the MA Army National Guard Medical Case Management contract at Hanscom Air Force Base in Bedford, MA. She has been a stalwart ally in achieving greater medical readiness for the MA Army National Guard medical command. Awarded March 7th, 2019
2018 RECIPIENTS
Bernadette Houser
Bernadette has achieved an Award for Exceptional Service for her outstanding leadership and continued work on our NAVSEA – Access Control Services contract in Philadelphia, PA. Bernadette is an exceptional leader and highly respected by members of her team, the client, and the corporate staff. Windwalker has benefited from her leadership, selfless service and, dedication to duty. Awarded June 19, 2018.
Eva Young
Eva has achieved an Award for Exceptional Service due to her tireless effort to support the adoption the Unanet platform, encompassing advanced capability in accounting, time capture and pipeline management. With her impeccable attention to detail, selfless devotion, and fierce determination, Eva operated for many months as the only full-time, internal accounting resource managing the company’s books, and migrating the two accounting systems into a single platform. Awarded June 19, 2018.
Michelle Williams
Michelle has achieved an Award for Exceptional Service. Michelle has distinguished herself as an invaluable member of the Air Force Medical Support Agency Access to Care Program Management Support contract in Falls Church, VA for the past two years. She is indeed the epitome of an outstanding leader, professional analyst, consultant and subject matter expert. Awarded June 19, 2018.
Ramona Stiles
Ramona has achieved an Award for Exceptional Service for her outstanding leadership on the Air Force Medical Support Agency Access to Care Program Management Support contract in Falls Church, VA. Ramona has been an extraordinary member of our team, ensuring the Access to Care team unfailingly provides the best products, services and support possible to those responsible for supporting care delivery. She has created tools, mentored team members and provided the very highest level of training to Air Force Group Practice Managers, Clinicians and Leaders ensuring the most relevant and value-added information supports informed efforts. Awarded December 14, 2018.